Privacy Policy

Protecting your personal information and assets is our highest priority. We are fully committed to safeguarding them.

Redtemp Bitvexus collects and retains data necessary for your trading activities. How we collect and store this data is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• In the interest of complete transparency about our processes for collecting and storing your personal information:

Our aim is to help you understand how we collect and handle your data so you can make informed decisions. We follow clear guidelines and processes for managing data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about how your data is used. You are in the driver’s seat.

We will always share information promptly when we determine you should be informed. Transparency is central to our approach.

Our knowledgeable team is always ready to answer any questions you may have about our processes, including our obligations under the laws of {country}. You can contact us at info@redtemp-bitvexus.com

• We do not use personal data for any purposes other than those set out in our Privacy Policy.

We may process personal data to support the essential operation of Redtemp Bitvexus services and to connect trader-members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where required, we use this data to deliver administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Redtemp Bitvexus uses personal information.

• To ensure you can effectively use essential tools to safeguard your personal data and uphold your rights in this regard:

At any time, you can contact us to access all of your personal information held by us. We can also update or delete that information upon request. In addition, we are able to assist with transferring your information to you or to a nominated third party. We provide these services and support so you can better exercise your rights to both privacy and control.

• Safeguard your personal information:

Our security systems use bank‑grade measures and are built to the highest standards. While no system can be guaranteed 100%, we’re committed to continually enhancing our defences and strengthening the safeguards we already have in place.

We maintain a detailed and comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data relating to a natural person.

Our policy applies to all natural persons who are identifiable or have been identified. This includes any individual who may be identified, or has already been identified, through data entrusted to us or data we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18 years of age. We also do not permit anyone under 18 to use our platform for any purpose. If we identify a user or any information relating to a person under 18, we will delete it immediately.

2. What personal information do we store?

When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are under no obligation to provide us with your data, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that could be used to personally identify you. We do collect details such as your specific account activity, users' IP addresses, and the dates and times of access. For maintenance, security, and support purposes, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect the language setting associated with your account.

In relation to personal data collection, we only collect and retain the information you consent to provide to us when you connect with a third-party trading platform through us.

Personal information you have provided to third-party platforms may include: your full name, address, phone number and email address.

5. Why does the company need my personal information, and is it lawful for them to do so?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws in {country}.

We will only handle, process, or transmit your data in accordance with applicable laws in {country}. The legal grounds for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your details to the company, you authorise us to transfer them to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal information.
• To meet legal obligations, data processing is necessary.

If you would like more information about the data processing the company is required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal basis.

6. Disclosure of Personal Information to Third Parties

For storing and processing IP addresses, conducting user surveys and analysis, and providing other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In these cases, the use of your information will be governed by that company’s privacy policy. This may include several digital trading platforms.

To better serve our clients and improve overall service quality, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company's rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company or seeking investment or financing—relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Cookies and Third-Party Technologies

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with the law and standard practice.

Cookies—small text files stored on your device when you visit a website—are used to collect information about browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services to you on that basis. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly, there are two types of cookies used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

We may use cookies as required, in line with their intended purpose:

Cookies have been disabled or deleted

If you wish to delete or block cookies, you must do this through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some operations and site features will not function as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer to comply with local laws, regulations and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. At the end of that period, and with your consent, your data will be shared for a further 12 months.

Our processes include routinely reviewing all personal data to determine whether it is still required or not.

9. Transfers of personal data to third countries or international organisations

Where required to deliver our services or for security reasons, personal data may be transferred to third countries (countries other than your own) and international organisations under strict security protocols. We implement data security measures to the highest possible standard to protect your data and ensure you have access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers take place under EU legal jurisdiction and competence, in accordance with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This arrangement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set the conditions for data transfers and are applied accordingly. The Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we use to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest-level technical and organisational measures, aligned with gold-standard procedures. These measures help prevent unauthorised or accidental destruction, loss, or alteration of that data.

While we apply the highest level of care and best‑practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely free from error or compromise. For that reason, we cannot be held liable in any case where personal data is disclosed, or suffers damage of an incidental, intangible or consequential nature. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third‑party access, or any other similar cause.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal information to them. After disclosure under legal compulsion, we cannot control how those authorities handle, store, or protect your information.

Information sent over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note they are not affiliates and are not controlled by the company, and our Privacy Policy does not apply to these companies. They maintain their own policies, procedures and priorities for collecting and processing personal information, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal information. Ensure their collection, use, and processing policies align with your preferences and priorities. If you choose to share information, do so directly with the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of any changes via this website and other appropriate channels. The updated privacy policy will be posted on this website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You have full control and the final say over how any personal data is used, including the ability to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of our processing.

On this page, residents of the EEA can find information relevant to them:

Your personal information is protected by the rights set out herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

You may access the personal information you have provided to us at any time to review its accuracy. Any of your personal information that we process is accessible to you and therefore verifiable.

You can request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the one already supplied, a reasonable fee may be charged.

Rights under the law and this privacy policy must not infringe the rights of others. The organisation may refuse or restrict access to personal information where doing so would compromise the rights and freedoms of others.

Right to Correct Inaccuracies

You or the Company may correct any errors in your personal data, including omissions or incorrect details, to ensure it can be processed properly.

Erasure Rights

You are entitled to request the deletion of your personal data in the following circumstances: 1) where your personal data has been processed without your consent or outside lawful or permitted boundaries; 2) where you ask us to remove that information and we have no legal obligation or regulatory requirement to retain it; 3) where you withdraw consent or object to any further processing by us, even if such processing is lawful and in our or a third-party provider's legitimate interests; and 4) where we are required by law to delete your data.

The right to erasure is overridden by legal obligations under EU law or the laws of its member states. The same applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where the laws of the European Union or a Member State require retention. 2) With your consent, if necessary to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal information you have provided, if you have consented to its collection and it is processed by automated systems.

You are entitled to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue our legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it be stopped. This right does not apply where there is a compelling legal basis to continue processing, such as to defend against, establish, or pursue legal claims. In such circumstances, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Withhold or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not apply retroactively to any processing that occurred before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 sets out circumstances in which your personal data rights may be limited by European Union law or the laws of Member States.

Once we receive your request about your personal information and how it is processed, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no charge, unless prohibited by law or by Section 13. We may charge a reasonable fee or refuse a request if it is vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the identity of the person requesting personal data, to ensure data protection and security.